Privacy policy

Last updated: July 3, 2026

This Privacy Policy explains how MacToys / MAC-TOYS ("we", "our", or "us") collects, uses, stores, and protects personal information when visitors use our website, toysrider.com.

Our website is used as a product information, catalogue, and inquiry platform. Visitors can browse our toy car collection, view product details, download our catalogue, contact us, and submit product inquiries. Products are not currently sold directly through online checkout on the website. Final product pricing, availability, purchase process, pickup, delivery, and other purchase-related details are confirmed directly by our team after an inquiry.

1. Information We Collect

When you submit an inquiry through our website, we may collect the following details depending on the form you use:

  • First name and last name, or full name
  • Email address
  • Phone number
  • Selected product
  • Quantity required, where this field is available
  • Your message or inquiry details

We may also collect basic technical information when you browse the website, such as device type, browser type, IP address, pages visited, approximate visit time, and general website usage data through cookies or similar technologies.

We do not ask for card details, UPI details, bank details, or online payment information through the website forms.

2. How We Use Your Information

We use the information you provide to:

  • Respond to your product inquiry or contact request
  • Contact you by phone, email, or message regarding your selected product
  • Share product availability, available options, final pricing details, catalogue details, and purchase guidance
  • Understand which product you are interested in and the quantity required
  • Provide call-back support and customer assistance
  • Arrange further communication if you decide to purchase offline
  • Improve our website, product information, inquiry process, and customer support
  • Maintain records of customer inquiries and communication
  • Prevent spam, misuse, fraud, or unauthorized activity
  • Comply with legal, regulatory, or business requirements

3. Inquiry-Only Website and No Online Checkout

Our website currently works as a catalogue and inquiry platform. Submitting a form does not create an order, reservation, confirmed sale, or payment obligation.

If you decide to proceed with a purchase, our team will confirm the product, availability, final pricing, payment method, pickup, delivery, and any other purchase details directly with you outside the website checkout process.

4. Children’s Privacy

Our products are designed for children, but our website and forms are intended to be used by parents, guardians, or adults.

We do not knowingly collect personal information directly from children. If you believe a child has submitted personal information to us without parent or guardian consent, please contact us and we will take reasonable steps to review and remove the information where required.

5. Sharing of Information

We do not sell your personal information.

We may share your information only when necessary with:

  • Our internal team for inquiry handling and customer support
  • Website, hosting, Shopify, form, email, analytics, or technical service providers
  • Delivery or logistics partners, if a purchase, pickup, or delivery is later arranged
  • Legal, government, or regulatory authorities if required by law
  • Business advisors or service providers who help us operate our business

These parties are expected to handle your information responsibly and only for the purpose for which it is shared.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to make the website work properly, support product browsing, improve user experience, understand website performance, and support analytics or marketing features.

For more details, please read our Cookie Policy.

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no website, email system, or online transmission can be guaranteed to be completely secure.

Please avoid sharing sensitive financial, identification, or confidential personal information through our inquiry or contact forms.

8. Data Retention

We keep your personal information only for as long as necessary to respond to your inquiry, provide customer support, maintain business records, comply with legal obligations, and improve our services.

You may request correction or deletion of your personal information by contacting us.

9. Your Rights and Choices

You may contact us to:

  • Request access to the personal information we hold about you
  • Correct or update your personal information
  • Request deletion of your personal information
  • Withdraw consent for future communication
  • Ask questions about how your information is used

We may need to verify your identity before processing certain requests.

10. Third-Party Links

Our website may contain links to third-party platforms such as social media pages, maps, catalogue files, or other external services. We are not responsible for the privacy practices, content, or policies of third-party websites.

We recommend reviewing their privacy policies before sharing any personal information.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

12. Contact Us

For any privacy-related questions, requests, or concerns, please contact us:

MacToys / MAC-TOYS

Phone: +91 70690 55656

Email: macarizeindustries@gmail.com

Address: Sr. No. 68/8/P2, Morbi-Rajkot Highway, Near Maruti Cold Storage, At Chhatar Village, Ta. Tankara, Dist. Morbi - 363650, Gujarat, India.